Opale Management Services Ltd
Case Studies

Type Of Business

Value of Business
Circa - £300m (combined)

FM Organisational Change and Outsourcing

In all three cases this was the repositioning of the FM organisation in a manner so as to:
Create a focused FM platform service
Reduce the number of vendors deployed
Ensure standards and governance
Reduce operating expenditure.

These businesses were partially outsourced, with residential internal engineering resources.
The FM services were dispersed reporting into different director level personnel and operating in a diverse manner.

Re specified service requirements
Managed tender processes
Pre – qualification
Transition and transformation.
Re-positioned FM organisation
Organisational design
Staff Job Roles and HR stacking
Managed TUPE implications with clients
Contract negotiations with clients
Reduced Costs by average of 13.75%
Programme and change management

Additional Activities
Advised on:
With 1 of these clients ran Reprographics change programme.
With 2 clients advised and assisted the Procurement group in developing FM specific procurement processes

OMS Protocols Used
Opale Toolsets deployed:

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