Opale Management Services Ltd
Case Studies

Type Of Business

Value of Business
Circa - £100m

Outsourcing (Demonstrating FM knowledge, implementation complexity and scale

To Retender a number of existing contracts and consolidate into 1 self perform contract nationally

This covered both Retail and branches (2000 locations nationally) and over 118 corporate sites the largest of which housed 8500 staff centred in London. The single contract was to cover all elements of the FM services from cleaning to Projects (minor works)


  • Re specified service requirements 
  • Managed tender processes
    • Pre – qualification
    • Tender
    • Mobilisation
    • Transition and transformation
    • Re-positioned FM organisation
    • Organisational design
    • Staff Job Roles and HR stacking
  • Managed TUPE implications with clients
  • Contract negotiations with clients
  • Reduced Costs by average of 17.5 %
  • Programme and change management

Additional activities:

  • Advised and assisted the Procurement group in developing FM specific procurement processes
  • Repositioned the Intelligent Client Unit (ICU)

Opale Protocols and Toolsets Deployed:
1.    OSIRIS

If you would like more information, please send your enquiry using our quick form
or email us at info@opale.co.uk

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